Privacy Policy

Last updated: August 1, 2026

Welcome to Topik Guru, a product of Tech Bato Pvt. Ltd. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we handle your personal data across our website (topikguru.com) and the Topik Guru Mobile Application (collectively, the "Services"), and explains your privacy rights.

1. Information We Collect

We may collect, use, and process the following data through our website and mobile app:

  • Identity Data: Full name, username, and profile avatar.
  • Contact Data: Email address and phone number.
  • Technical Data: IP address, device model, operating system version, browser type, and unique device identifiers (including Advertising ID / AD_ID).
  • Usage Data: How you navigate our Services, mock test scores, and practice history.
  • Audio Data: Voice recordings captured during "AI Speaking" sessions, along with the speaking scenario prompt text. These recordings are sent to our AI server for speaking performance evaluation. Audio data is processed in real-time and is not permanently stored after evaluation. This data is not used for identifying you personally, advertising, or profiling.

2. How We Use Your Data

We use your data to:

  • Register your account and maintain your progress across the website and app.
  • Process AI-based speaking evaluations.
  • Serve personalized or non-personalized advertisements via Google AdMob/AdSense.
  • Improve our educational content, app performance, and user experience.

3. Third-Party Services & SDKs

Our Services use several trusted third-party tools that may collect data:

  • Google Mobile Ads (AdMob): Used in the mobile app to serve ads. They may collect your Advertising ID to provide tailored ads.
  • Firebase Analytics: Used to understand app performance and usage patterns.
  • Microsoft Clarity: Used on both website and app for behavior analysis (heatmaps and session replay). Data is handled per the Microsoft Privacy Statement.
  • Google Login: For unified authentication on Topik Guru. We only access your name and email from your Google Profile.
  • Apple Sign-In: For iOS authentication on Topik Guru. We only access your name and email as provided by Apple.
  • Topik Guru AI (Speaking Coach): Our "AI Speaking" feature uses our own AI model, developed and hosted by Tech Bato Pvt. Ltd. on a private cloud server. When you use this feature, your voice recording audio and the speaking scenario prompt text are sent to our server for real-time evaluation. Audio is processed in real-time and is not permanently stored after evaluation is complete. This data is not used for advertising or profiling.
  • Google Gemini AI: Used to power the "AI Weak Point Analysis" feature, which reviews your incorrect exam answers and generates personalized study suggestions. When you request an analysis, your incorrect question content (question text, correct answer, and your answer) is sent to Google Gemini AI (Google LLC) for processing. No personal identity data is included. Data is processed in real-time and is not stored permanently by Google after the response is generated. Google's data handling is governed by the Google Privacy Policy.

4. Account Deletion & Data Retention

We provide unified account management for Topik Guru across the website and mobile app:

  • In-App Deletion: Within the Topik Guru mobile app, go to Profile > Edit Profile and tap "Delete Account".
  • Web Deletion Link: You can also request permanent account deletion via our official web portal: https://topikguru.com/delete-account.

Once deleted, your Topik Guru account and all associated scores/history will be permanently removed from our servers within 30 days.

5. Mock Test Data Retention Policy

To maintain optimal performance and protect your privacy, we have adopted the following data retention policy:

  • Retention Period: We retain mock test records, practice session data, and exam submission history for a rolling period of 1 month (30 days) only.
  • Automatic Deletion: Mock test data older than 30 days is automatically and permanently deleted from our servers. This applies to all students equally — no exceptions.
  • Scope: This policy covers all mock test submissions, practice attempt logs, score histories, and related session data stored in our database. It applies to all users on both the Topik Guru website and mobile application.
  • What is NOT deleted: Your account profile, subscription/purchase records, and payment receipts are not affected by this policy and are retained for as long as required by applicable law or until you request account deletion.

We encourage students to review and note their progress regularly. If you need a record of your practice history, please do so within the 30-day retention window as data cannot be recovered once deleted.

6. Data Security

We implement strict security protocols to prevent your personal data from being accidentally lost or accessed in an unauthorized way. All communication between our website/app and the server is encrypted using SSL (HTTPS).

7. Payments

Digital purchases on Topik Guru are processed by Dodo Payments or verified via manual receipt submission. We do not store your credit card or financial credentials on our servers.

8. Contact Us

If you have any questions about this policy, please contact us at: [email protected] or via our Contact Page.